Shipping policy

 

 

Shipping Policy

Last updated: [insert date]

Thank you for shopping with Prestige Garage HQ. Below you’ll find information about how and when your order will be shipped.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.

Shipping Destinations

We currently ship to:

  • The United States

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect or Incomplete Addresses

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost or Stolen Packages

Prestige Garage HQ is not responsible for lost or stolen packages once marked as delivered by the carrier.

If you believe your package is lost, please contact the carrier directly. We are happy to assist by providing tracking information upon request.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and your order number so we can assist you.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

📧 support@prestigegarage.com

Optional next steps (recommended)

If you want this fully buttoned up, I can:

  • Align this with your refund/return policy (important for chargebacks)

  • Adjust language for custom-made or print-on-demand items

  • Add free shipping thresholds wording

  • Make it slightly more luxury/premium brand tone

Just tell me what you’re selling and whether shipping is flat-rate, free, or calculated.